When will support for Magento 1 cease
A. For both Magento Commerce 1 (was Enterprise Edition) and Magento Open Source 1 (was Community Edition) software security patches will cease after June 2020.

Q. Will my Magento 1 site stop working after June 2020?
A. No. Your site will continue to work as normal. However, your site will no longer be protected by Magento’s security patches

Q. What is a security patch?
A. When a weakness in Magento code is found that may allow unauthorised access to your site or customer credit card details, a code update is issued which can be applied (patched) to your site to protect it.

Q. What is the risk if my site is vulnerable?
A. If security patches are not available, or no longer supplied, then any weaknesses which come to light can be exploited to take control of your website and obtain customer credit card data

Q. How do I upgrade from Magento 1 to Magento 2?
A. Magento 2 has been completely redesigned for modern ecommerce. That means that the upgrade is actual a migration. Magento 1 designs, extensions and custom code will not work with Magento 2. Magento 1 data (products, customers, transactions etc etc) can be migrated across to Magento 2.

Q. Can I use my existing Magento 1 design with Magento 2?
A You can keep the same look and feel. But the front end templates will need to be rebuilt from scratch. Most store owners use the opportunity to update their designs to support the latest customer experiences.

Q. Can I keep my product and customer data?
A. Yes you store data can be migrated to Magento 2.

Q. What are the advantages of Magento 2
A. Magento 2 code is optimised for speed and has added facilities such as full page cache included as standard. Magento 2 is also built to run using the latest server environment, taking advantage of faster server and code processing. Magento 2 is supported with a full programme of security patches.
Q. What are the drawbacks of migrating to Magento 2.
A. Migration involves development time and costs. Also, Magento 2 requires an up-to-date server and may not run on the server hosting the Magento 1 site which may be using an older environment. Generous RAM is required to efficiently run Magento 2.

Q. How long does it take to migrate to Magento 2
A. Depends on complexity of your site, customisations, extensions etc. Migration is essentially a rebuild so lead times can be six weeks to three months plus for highly customised sites. Lead times are likely to extend in the run up to the 2020 deadline.

Q. How much does it cost to migrate to Magento 2
A. You can think of the move to Magento 2 as a new build with the conservation of data. Old extensions will need to be replaced, custom code rewritten and interfaces re-designed. Costs will depend on the recoding and development that is required. For price information, please send us your URL and we can give you an initial estimate.