Case Study
Highlights
Transforming E-Commerce for a Major UK Retailer: A leading UK retailer was facing operational challenges with disconnected systems that affected their e-commerce performance. They needed a robust solution to unify and manage their large inventory and complex order workflows effectively.
Challenges:
- Inaccurate inventory data across multiple channels.
- Delayed order processing impacting customer satisfaction.
- Lack of integrated insights into business operations.
Our Solution:
We integrated Khaos Control with their Magento system, focusing on harmonising data and streamlining operations.
- Seamless Integration: Linked Khaos Control’s ERP capabilities with Magento to ensure consistent data across inventory and orders.
- Custom Features: Adapted the integration to support unique operational needs including promotions, multiple warehouse management, and diverse customer bases.
- Comprehensive Training and Ongoing Support: Equipped the client’s team with the necessary skills to leverage the new system fully and provided continuous support for system optimisation.
Results Achieved:
- Enhanced Operational Efficiency: Cut order processing times by half and virtually eliminated inventory errors.
- Boosted Revenue: Reliable systems and improved operations led to a 30% uplift in online sales.
- Improved Customer Experience: Quicker, more reliable order processing and accurate stock information enhanced overall customer satisfaction.
Elevate your e-commerce operations with our expert Magento Khaos Control integration services. Contact Accentika today to discuss how we can customise this integration to suit your business needs and drive growth.
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