Key Offerings
Policy Management Integration
Utilise Magento to integrate with existing policy management systems, ensuring seamless data synchronisation and real-time access to policy details.
Customised Insurance Products
Develop custom Magento modules that allow for the configuration and personalisation of insurance products according to customer needs.
Enhanced Customer Portals
Create secure customer portals that provide policyholders with easy access to their policy information, claims submission, and communication tools.
Automated Claims Processing
Implement automated workflows within Magento to streamline the claims process, reducing manual errors and increasing processing speed.
Compliance and Security
Ensure that all Magento solutions comply with industry regulations such as PCI DSS for secure payment processing and data protection.
Real-World Applications:
Magento for Insurance
Implement Magento solutions that support dynamic pricing models based on user behavior and risk assessment algorithms.
Utilise Magento’s robust capabilities to manage multi-channel distribution, allowing customers to purchase insurance through various platforms.
Leverage Magento’s advanced analytics to segment customers and create targeted marketing campaigns based on their behavior and preferences.
Select Insurance
Portfolio Highlights
Enhancing Digital Operations for Bettersafe
Bettersafe, a well-known insurance provider, needed to upgrade its digital operations to meet the increasing demands of its customers and streamline its internal processes.
Challenges:
- Integrating multiple insurance products into a cohesive online platform.
- Providing a personalised and secure customer experience.
- Streamlining the claims process and ensuring compliance with regulatory standards.
Solution:
Accentika developed a customised Magento platform that integrated seamlessly with Bettersafe’s existing backend systems. Key features included:
- A personalised dashboard for users to manage their policies and submit claims.
- Enhanced security measures to protect sensitive customer data.
- Automated tools for claims processing and customer service.
Results:
- Improved customer satisfaction due to enhanced usability and accessibility.
- Increased efficiency in claims processing and overall operations.
- Strong compliance posture with industry standards and regulations.
Enhancing Online Insurance
Solutions for Beyond-TI
Beyond-TI, a leading provider of travel medical insurance, offers comprehensive coverage plans that cater to the needs of global travelers, including expats and tourists. They required an enhanced online platform to efficiently manage their insurance offerings and streamline the customer experience.
Challenges:
- Complex Product Options: Beyond-TI needed a system that could handle multiple insurance product configurations and dynamically adjust offerings based on customer selections.
- Global Customer Base: The platform needed to support a diverse range of customer requirements and compliance with international insurance regulations.
- User Experience: Enhancing the online purchasing process to be straightforward and user-friendly was crucial to increase conversion rates and customer satisfaction.
Our Approach:
Accentika implemented a Magento solution tailored to the unique needs of the insurance sector, focusing on flexibility, security, and user engagement.
- Custom Magento Extensions: Developed specific extensions to manage the complex product structures and pricing models unique to insurance products.
- Integration with Existing Systems: Ensured seamless integration with Beyond-TI’s existing CRM and ERP systems for real-time data synchronization.
- User Interface Redesign: Overhauled the web interface to provide a clear, concise, and engaging user experience, facilitating easier navigation and quicker purchasing decisions.
Outcomes:
- Streamlined Operations: The new Magento system streamlined operations, from product management to customer purchases, significantly reducing processing times and operational costs.
- Enhanced Customer Experience: The revamped website provided a more intuitive and satisfying purchasing process, reflected in increased sales and higher customer retention rates.
- Compliance and Security: Built-in compliance with international standards ensured that Beyond-TI could expand their market reach without compromising on security or regulatory requirements.
Contact Us to find out Accentika’s Magento solutions can provide the insurance industry with the tools needed to navigate the complexities of digital transformation. With our expertise, insurance companies can achieve improved operational efficiency, enhanced security, and a better customer experience.
Testimonials
Hear What Our Great
Customers Say
Business to business Systems Integration
“Accentika Internet is without doubt one of HSC’s favourite service providers. Over the past 5 years the accentika team has designed numerous bespoke solutions to integrate with all of our operating systems to provide: live stock messages, courier integration, bundled product options and supplier portal interfaces to name but a few. Don’t forget to enquire about the time saving Pdf order reader, it’s a game changer!
“With clear lines of communication, planning, the ability to think out of the box and exceptional knowledge the Accentika team are trusted to liaise with our other service providers directly to both save time ease the flow of critical information.
“With projects currently in development and more planned for the future it is a joy to work with such a proficient and professional team of people.”
John McGhee
Group Marketing Manager, The Hire Supply Company (UK) Limited
Consumer Retail Services
“I have been using Accentika for over 10 years now so I know Jonathan the owner quite well.
“I appreciate the personal touch Jonathan brings to our business relationship. Jonathan is consistently attentive to our support requests, often handling issues personally rather than passing them off to his team. With his extensive experience, Jonathan brings a strong understanding of Magento site development and integrations, and his quotes are always fair. I’m confident that he’ll get the job done to your satisfaction.
“I highly recommend Accentika to anyone seeking an expert in Magento development or IT integrations.”
Xiaoqiang Huang
Managing Director, Hallowood Limited
Custom Application and Support
“I have had the pleasure with working with Accentika every year over the last 7 years. Jonathan is always a pleasure to deal with, the work is carried out to brief and within the specified timeline.”
I couldn’t recommend Accentika any more highly.
Joseph Lever
Key Account Manager, Optician
Digital Commerce and Support
“We’ve worked with Jonathan and the team at Accentika for over 26 years during which time we’ve always been able to rely on prompt guidance and advice in the fast changing world of digital commerce and management.
LD
Entrepreneur
National Coffee Brand
“Accentika have provided diligent advice and help as we’ve developed our web presence and associated digital platforms. A very personal service, and one we wouldn’t hesitate to recommend”
Coffee Retailer
